Privacy Policy

Effective Date: August 30, 2018

At Calyx + Trichomes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use and protect it, and your rights in relation to your information.

1. Collection of Information

We collect personal information from you when you visit our website, subscribe to our newsletter, make a purchase, or engage in other activities on our website. The types of personal information we may collect include:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information
• IP address

We collect this information for the purposes of processing transactions, providing customer support, and communicating with you about your orders or inquiries.

2. Use of Information

We use the information we collect for the following purposes:

• To process orders and manage customer accounts
• To communicate with you about products, promotions, and services
• To improve our website and enhance user experience
• To comply with legal obligations

3. Sharing of Information

We do not sell, trade, or otherwise share your personal information with third parties, except as necessary to fulfill orders (e.g., shipping partners, payment processors) or when required by law.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard security measures, including encryption for payment processing. However, please be aware that no method of internet transmission is completely secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct or update your personal information
• Request the deletion of your personal information
• Opt-out of receiving marketing communications

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage cookie settings in your browser, but disabling cookies may affect certain website features.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, with the effective date updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Calyx + Trichomes
1105 Midland Ave.
Kingston, ON, K7P 2X8
Email: hello@calyxandtrichomes.com
Phone: 613-634-8458

By using our website, you agree to the terms of this Privacy Policy.