Kate Robertson | Leafly
Canadaâ€™s first wave of private cannabis stores was dominated by retail spaces designed to mimic the Apple store, with iPads on gleaming white countertops to scroll through product selections.
â€œYou were going to have people who had never been cannabis consumers before giving up Pinot Grigio for Pink Kush,â€ said Darren Karasiuk, the CEO of Nova Cannabis.
There were stores designed for the aspirational consumerâ€”warm wood accents, greenery and scented candles, similar to yoga studios and spas.
But this year, a new approach to cannabis retail emerged: the discount cannabis store. Walmartâ€™s of weed emerged, price matching competitors and slashing costs to entice consumers.
How low can they go?
The Edmonton-based company owns and operates all 71 Value Buds stores in Alberta and Ontario, which are designed for high-volume, knowledgeable cannabis shoppers who know what theyâ€™re looking for.
Leaning on the resources and strategies of major investor Alcanna, a private liquor retailer in Alberta, Value Buds stores are selling ounces (28 g) of dried flower at prices as low as $56.57 before tax.
â€œIf we have a lot of players doing it, then weâ€™re kind of creating a race to the bottom. And that is a really, really hard place to be in,â€Krista Raymer, a cannabis retail strategist and co-founder of Vetrina Group
â€œThere is a spot in the marketplace for the premium consumer, but itâ€™s not nearly the size of the value-focused customer,â€ he says, noting that according to Statistics Canada, 35.4% of cannabis consumers said they still bought from an unregulated source in 2020.
â€œWeâ€™re building our strategy based on the current customer and there is still a lot of room to grow here on the unregulated side of things.â€
According to a report by Deloitte published in early November, pricing has emerged as one of the most important factors to cannabis shoppers. Around 34% of respondents said price was the â€œleading influencer of product choiceâ€, citing data from the latest BDSA Consumer Insights Survey,
â€œIn 2021, average prices continued to decline in most categories due to increased competition and excess supply of inventory relative to sales. [Which] led to a much wider range of price tiers, both low and high,â€ explains Sid Hathiramani, partner of risk advisory, Deloitte Canada.
It is difficult to know when cannabis product pricing with level out. Hathiramani explains to Leafly that in states like Colorado and Oregon, there was also rapid price compression due to oversupply. In those cases, there were gradual price increases as competition normalized and consumers began to recognize the value in more premium products.
â€œWe expect a similar trend in Canada, although over a longer time period as the licensing and distribution regulatory framework creates a more gradual entry of new suppliers and products to market,â€ says Hathiramani.
The hidden cost of low prices
Price is also one of the few differentiators retailers and brands have to play within the tightly regulated market, where stores largely carry the same products obtained via provincial wholesalers.
â€œWhere retailers can be competitive is limited and price becomes a really attractive strategy,â€ said Krista Raymer, a cannabis retail strategist and co-founder of Vetrina Group, in a phone call.
â€œIf we have a lot of players doing it, then weâ€™re kind of creating a race to the bottom. And that is a really, really hard place to be in. If weâ€™re not generating revenue from other areas of the business because we have such tight margins to begin with.â€
One way to keep prices low is the white label strategy, she said â€” repackaging and selling cannabis from undisclosed sources at a discounted price. But with profit margins already so slim, the pressure is on to make up that revenue in other areas of the business, either with lower operating costs or higher prices in other product categories in the store, such as premium or craft products.
According to Jennawae McLean, the founder and CEO of Kingston, Ontarioâ€™s independently owned Calyx + Trichomes cannabis store and the executive director of NORML Canada, prices were far too high at the beginning of adult-use legalization.
She was glad to see prices come downâ€”to a point.
â€œOur pricing runs close to value brands, but weâ€™re still not necessarily as low as they are because we still have to pay for a living wage and we still have to pay for benefits,â€ she said in a phone call.
â€œYou know, a big part of the reason why weâ€™re number one in the eastern [Ontario] region is that we have the best team in the eastern region. And the reason why we have the best team is that we try to add value as an employer to their lives.â€
She said she suspects the majority of the storeâ€™s customers donâ€™t care if employees are paid well or not, but that the customer experience is vastly improved because of those higher operating costs associated with employee training and retention.
McLean also said itâ€™s not just prices that discount retailers are competing on. Corporate entities with deep pockets are better able to pay for premium commercial real estate locations with more visibility and curb appeal.
Cannabis reward clubs are on the rise
High Tide is the latest player to join the race, this time through a discount club concept. In October, the company announced that Cabana Club memberships would be available in all 101 of its retail stores in Manitoba, Saskatchewan, Alberta and Ontario.
CEO Raj Grover said there are currently 270,000 members enrolled in the Cabana Club who take advantage of lower prices among in-house brands and accessories. Currently, there is no fee to enroll like there is for parallel businesses like Costco, but that may change in the future.
The company also hopes to chip away at the unregulated market, which Grover said is estimated to be valued at about $3 billion in Canada. The report by Deloitte also noted the growth opportunity remaining in the illicit market, saying that â€œâ€¦70% of respondents who shop the illicit market stated that better or lower pricing was a key reason they turned to that market.â€
â€œI think the cannabis illicit market will get thinner and thinner and thinner,â€ Grover said in a phone call. â€œSo the actions that we have taken now with our innovative discount club concept, as its first of its kind in North America, I think itâ€™s definitely going to contribute substantially here in Canada to bring the illicit market down.â€
Grover said he hopes to introduce the model to the US when Canadian-owned companies are able to enter the market. â€œWhen US opens up,â€ he said, â€œI canâ€™t wait to introduce this concept in the United States.â€